1. Introduction

Welcome to Moncton Home Solutions. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Canadian A2P messaging standards and the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Collection of Personal Information

We may collect personal information from you in various ways, including when you:

- Register or create an account on our website or app.

- Subscribe to our services or newsletters.

- Participate in surveys, promotions, or contests.

- Contact our customer service or support team.

- Use our services, including sending and receiving A2P messages.

The types of personal information we may collect include:

- Name

- Contact information (e.g., email address, phone number)

- Billing and payment information

- Usage data and preferences

- Any other information you choose to provide

3. Use of Personal Information

We use your personal information to:

- Provide, operate, and improve our services.

- Process transactions and manage your account.

- Communicate with you regarding your account, services, or customer support.

- Send you promotional messages and other information that may be of interest to you, subject to your preferences and compliance with applicable laws.

- Analyze and improve our marketing efforts.

- Comply with legal obligations and protect our legal rights.

4. Disclosure of Personal Information

We may share your personal information with:

- Service providers who assist us in operating our business and providing our services, such as payment processors, marketing agencies, and customer support.

- Law enforcement agencies, regulatory bodies, or other third parties when required by law or to protect our legal rights.

- Other third parties with your consent or as otherwise permitted by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

- Access and request a copy of your personal information.

- Correct or update your personal information.

- Withdraw your consent to the processing of your personal information.

- Request the deletion of your personal information, subject to legal and contractual restrictions.

- Opt-out of receiving promotional communications from us.

To exercise these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

Our website and services may use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide targeted advertising. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and indicating the effective date. Your continued use of our services after the effective date constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Moncton Home Solutions

[email protected]

(506) 499-9123